eTrain Anytime Archives

All eTrain webinar times
(unless otherwise noted):

1:00 p.m. – 2:30 p.m. Eastern Time
12:00 p.m. – 1:30 p.m. Central Time
11:00 a.m. – 12:30 p.m. Mountain Time
10:00 a.m. – 11:30 a.m. Pacific Time
9:00 a.m. – 10:30 a.m. Alaska Time
7:00 a.m. – 8:30 a.m. Hawaii Time
 
Business Development/Marketing
A Business Development Guide to Spotting & Capitalizing on Opportunity
A Credit Union Sales Program That Works
Best Practices for Financial Institutions on Social Media
Credit Union Merger Lessons from The Bachelor
Emerging Markets: The Credit Union Intersection of Potential & Philosophy
Compliance for Marketing Managers
Converting Members from Savers to Borrowers
Courting Boomer Members
Creating a Sales Culture
Credit Union Differentiation
Cross Selling Your Deposit Services
Cross Selling Your Lending Services
Demystifying Innovation
Electronic Strategies for Increasing Product Penetration
Exemplary Community Development: Navigating Uncharted Waters
Financial Literacy, Credit Unions, and Generation Z
Five Critical Things Your Member Survey Isn't Telling You
Gen Y Personal Finances
Optimizing Channels for Superior Member Experience
Social Engineering: The Capacity for Catastrophe
Social Media Plan = Loan Growth
Social Media: Driving Business Through Engagement
Staying Relevant in the Lending Marketplace
Ten Steps to Relentless Loan Growth
UDAAP: Do You Know It When You See It?
Using Social Media with a Purpose with Strategies that Work
Gamification of Credit Unions: Driving Performance with Feedback, Focus, and Fun
Let Me Tell You: Effectively Using Storytelling to Connect Members to Your Services
Meet Your Future Member
More Than Service: Advanced Sales Techniques
The Little Guy's Advantage: How Can Small Credit Unions Thrive?
Understanding Millennial Attitudes About Finances
Using Technology on a Budget
Using Video to Drive Marketing Opportunities
Weighing Technology ROI for a Profitable Future
 
Compliance/Regulatory
Bank Secrecy Act (BSA) Compliance for BSA Officers
Bank Secrecy Act (BSA) Compliance for Frontline Staff
Bank Secrecy Act (BSA) Compliance for Lenders
Bank Secrecy Act (BSA) Compliance for Volunteers
Blockchain to Bitcoin: Insights for Credit Unions
Blogging Till it Megahurtz: How Social Networking Content Can be Used to Compromise Your Credit Union
CFPB Prepaid Accounts Rule Compliance
Credit Card Compliance
ESIGN Compliance: The Electronic Signatures in Global and National Commerce Act
Building Your Compliance Program
Business Account Administration
Compliance for Marketing Managers
Compliance for Opening New Accounts
Compliance Rules for Your Frontline Team
Crafting & Managing an Effective Violence in the Workplace Program
CU Online Compliance: Balancing Web Site Security, Member Protection, & Regulatory Correctness
Cybersecurity: FFIEC Initiatives & Observations
Cybersecurity: Is Your Credit Union Penetrable?
Dealing with a Third Party Data Breach
Europay, MasterCard, and Visa (EMV) Chip Technology
Fair Credit Reporting Act Compliance
Fair Lending Practices
FinCen & BSA Guidance for Serving Marijuana Related Businesses
Getting Ready for a Fair Lending Examination
Hash Tags to Security Holds: Using Social Networking to Compromise a Credit Union
Health Savings Accounts — Here to Stay
Identity Theft Red Flags
Lending to Service Members
Loan Participation Due Diligence: Risk, Reward, and Regulations
Member Business Lending Compliance
New Financial Accounting Standards Board (FASB) Rules
Plastic Card Fraud & EMV
Preparing Your Credit Union's 5300 Call Report
Regulation B: Equal Credit Opportunity Act
Regulation C: Home Mortgage Disclosure Act (HMDA) Reporting
Regulation CC: Check Holds
Regulation DD: Truth in Savings Act (TISA)
Regulation E: Electronic Funds Transfers
Regulation of Offsite Employee Activity
Regulation P: Privacy of Consumer Financial Information
Regulation V: Fair Credit Reporting Act
Regulation Z: Truth in Lending Act (TILA) Compliance
Resolving Member Complaints & Transaction Disputes
The New & Improved Member Business Lending Regulation
UDAAP: Do You Know It When You See It?
Understanding the National Credit Union Share Insurance Fund (NCUSIF)
Vendor Due Diligence
When a Borrower Dies - Common Mistakes Made by Credit Unions
Facing Challenges from the Cyber Domain
Home Mortgage Disclosure Act (HMDA) Compliance
How to Create & Manage Your Compliance Program
Member Business Accounts Compliance
Mortgage Loan Origination Compliance
Mortgage Loan Servicing Compliance
Preparing Your Credit Union's ALM Strategies for the Regulators
Record Retention & Destruction Rules
S.A.F.E. Act & Other Loan Originator Requirements
 
Financials/Accounting
10 Key Concepts Every Credit Union Professional Should Know
11 Ratios Every Credit Union Professional Should Know
ACH Exceptions, Government Payments, & Deceased Account Holders
Advanced Portfolio Strategies
Automated Clearinghouse (ACH) Risks for Business
Basics of Automated Clearinghouse (ACH) Transactions
Blockchain to Bitcoin: Insights for Credit Unions
Counterfeit Checks, Cash, & Forgeries
Credit Card Compliance
ESIGN Compliance: The Electronic Signatures in Global and National Commerce Act
ALLL for the Non-Accountant
ALM Implementation
Current Investment Portfolio Management Trends
Dealing with a Third Party Data Breach
Dissecting Which Loan Participation is Best for your CU
Enterprise Risk Management, Part 1: Introduction to Enterprise Risk Management
Enterprise Risk Management, Part 2: Advanced Enterprise Risk Management Issues
Enterprise Risk Management, Part 3: Enterprise Risk Management from an Information Technology Perspective
Europay, MasterCard, and Visa (EMV) Chip Technology
FinCen & BSA Guidance for Serving Marijuana Related Businesses
How & Why to Audit Your CUSO
Loan Participation Due Diligence: Risk, Reward, and Regulations
Managing Liquidity, Capital Profiles, & Other Critical Issues
Managing Your Investment Portfolio Assets
Member-Friendly Non-Interest Income
New Financial Accounting Standards Board (FASB) Rules
Ordering & Understanding Your Credit Union's Audit Report
Plastic Card Fraud
Preparing Your Credit Union's 5300 Call Report
Regulation E: Electronic Funds Transfers
The ABCs of Loan Participation
Vendor Due Diligence
What Your Board Packet is Really Telling You
When Your Credit Union is Sued
Fulfilling NCUA Financial Literacy Requirements for Directors, Part 2
How CECL Will Impact Your Credit Union and What You Need to Do Now, Part 2
How to Prepare for a Rising Rate Environment
Implementing Current Expected Credit Losses (CECL) Using an Excel Based Approach
Keys to Implementing Your ALM Process
Prepare Your Credit Union for Current Expected Credit Loss (CECL), Part 1
Preparing Your Credit Union's ALM Strategies for the Regulators
Show Me the Money -  A Payments Industry Overview
The Lending Model that Maximizes ROA
Using Technology on a Budget
Weighing Technology ROI for a Profitable Future
 
Leadership/Management
10 Key Concepts Every Credit Union Professional Should Know
11 Ratios Every Credit Union Professional Should Know
Attracting, Engaging, and Retaining Top Talent: Creating a Culture to be the Employer of Choice
Best Practices in Organizational Development
Better Than the Best: Using Communication to Transform Your Team
Breaking the Rules: Training for Success by Coaching Yourself Out of a Job
Credit Union Merger Lessons from The Bachelor
Designing & Implementing a Strong Internship Program
Disruption in Banking: Who Will Be Our Uber?
Eight Strategies for Aspiring CU Leaders
Eisenhower on Enlightened Leadership
Emerging Markets: The Credit Union Intersection of Potential & Philosophy
Board of Director Duties & Responsibilities
6 Solutions That Drive Positive Organization Change
A Seasoned Supervisor's Guide to Staff Development
ALM Implementation
Avoiding the Trap of Operational Inefficiencies
Calling the Right Play: Challenges for Credit Union Directors & CEOs
Career Development: Mind Your Own Business
Conducting an Effective CEO Evaluation
Courting Boomer Members
Creating a Sales Culture
Credit Union Differentiation
Demystifying Innovation
Financial Literacy, Credit Unions, and Generation Z
From Marketing to CEO: Your Personal Roadmap to CEO
How to Delegate
In Love with the Voice: Building Your Credit Union Telephone Skills
Innovative Leadership: Rethink, Renew, Revive
Internal Fraud & Loan Fraud: Opportunity Makes the Thief
Leadership vs. Management: What It Takes to Be Successful in Today's Economy
Managing Across the Generations
Member Conflict: Opportunity Knocks!
Opportunities in Credit Union Board Governance
Ordering & Understanding Your Credit Union's Audit Report
Preparing for Workplace Violence
Regulation of Offsite Employee Activity
The Art of e-Business Etiquette
The Seven Habits of Highly Effective Supervisory Committees
The Ten Essential Elements for Crafting & Managing an Effective Director Training Program
The Top Ten Questions Board Members Need to Ask NOW!
Tips for Terrific Talking, Part 1: Crafting POWER-full Presentations
Tips for Terrific Talking, Part 2: Delivering POWER-full Presentations
What Your Board Packet is Really Telling You
From the Battlefield to the Board Room: Secrets to High Performance Leadership
How to Inspire Lasting Employee Engagement
Lending 101 for Volunteers
The Five Most Important Roles of the Credit Union Director
The Little Guy's Advantage: How Can Small Credit Unions Thrive?
Three Must Have Skills to Move from Asleep at the Wheel to Awake & Action
Transformational Leadership: Going from Manager to Leader/Mentor
Understanding Successful Credit Union Business Models
With a Little Help From My Friends: Collaboration in the Credit Union Space
 
Lending/Collections
A Frontline Perspective: Protecting Your Credit Union from Losses
Advanced Portfolio Strategies
Bank Secrecy Act (BSA) Compliance for Lenders
CFPB Prepaid Accounts Rule Compliance
Counterfeit Checks, Cash, & Forgeries
Credit Card Compliance
Eight Strategies for Aspiring CU Leaders
ALLL for the Non-Accountant
Best Practices in Consumer Lending
Collections for Credit Unions
Converting Members from Savers to Borrowers
Courting Boomer Members
Cross Selling Your Deposit Services
Cross Selling Your Lending Services
Dissecting Which Loan Participation is Best for your CU
Fair Credit Reporting Act Compliance
Fair Lending Practices
Financial Counseling for Loan Officers
Getting Ready for a Fair Lending Examination
How to Safely and Profitably Offer Loans to a Non-Prime Market
Learnings from Consumers
Lending to Service Members
Loan Officer 101
Loan Participation Due Diligence: Risk, Reward, and Regulations
Malware Mules & Money
Managing Technology in the Workplace
Member Business Lending Compliance
Plastic Card Fraud
Plastic Card Fraud & EMV
Reading & Understanding Income Tax Returns
Regulation B: Equal Credit Opportunity Act
Regulation C: Home Mortgage Disclosure Act (HMDA) Reporting
Regulation V: Fair Credit Reporting Act
Regulation Z: Truth in Lending Act (TILA) Compliance
Skip Tracing
Social Media: Driving Business Through Engagement
Staying Relevant in the Lending Marketplace
Ten Steps to Relentless Loan Growth
The ABCs of Loan Participation
The Art of Asking Questions: Your Key to Credit Union Sales
The New & Improved Member Business Lending Regulation
UDAAP: Do You Know It When You See It?
When a Borrower Dies - Common Mistakes Made by Credit Unions
Home Mortgage Disclosure Act (HMDA) Compliance
How to Read a Credit Bureau Report
Implementing Current Expected Credit Losses (CECL) Using an Excel Based Approach
Mortgage Loan Servicing Compliance
Peer-to-Peer Lending: It's In Our DNA
Reverse Mortgages 101 - The Myths and Facts
S.A.F.E. Act & Other Loan Originator Requirements
The Lending Model that Maximizes ROA
 
Operations
A Credit Union Sales Program That Works
A Frontline Perspective: Protecting Your Credit Union from Losses
ACH Exceptions, Government Payments, & Deceased Account Holders
Advanced Portfolio Strategies
Attracting, Engaging, and Retaining Top Talent: Creating a Culture to be the Employer of Choice
Automated Clearinghouse (ACH) Risks for Business
Bank Secrecy Act (BSA) Compliance for Volunteers
Basics of Automated Clearinghouse (ACH) Transactions
Best Practices for Financial Institutions on Social Media
Blockchain to Bitcoin: Insights for Credit Unions
Blogging Till it Megahurtz: How Social Networking Content Can be Used to Compromise Your Credit Union
Call Center Security: The Red Flags of Social Engineering
CFPB Prepaid Accounts Rule Compliance
Credit Union Merger Lessons from The Bachelor
Digital Kidnapping: Protecting Your Credit Union from Ransomware and CryptoLocker
Eight Strategies for Aspiring CU Leaders
Emerging Markets: The Credit Union Intersection of Potential & Philosophy
ESIGN Compliance: The Electronic Signatures in Global and National Commerce Act
A Seasoned Supervisor's Guide to Staff Development
ALLL for the Non-Accountant
ALM Implementation
Best Practices in Consumer Lending
Building Your Compliance Program
Call Center Metrics from the Member's Perspective
Calm, Cool, & Collected: Communication Skills for Emotionally Charged Situations
Collections for Credit Unions
Compliance for Marketing Managers
Compliance for Opening New Accounts
Compliance Rules for Your Frontline Team
Courting Boomer Members
Crafting & Managing an Effective Violence in the Workplace Program
Creating a Sales Culture
Cross Selling Your Deposit Services
Cross Selling Your Lending Services
CU Online Compliance: Balancing Web Site Security, Member Protection, & Regulatory Correctness
Current Investment Portfolio Management Trends
Cybersecurity: FFIEC Initiatives & Observations
Cybersecurity: Is Your Credit Union Penetrable?
Dealing with a Third Party Data Breach
Dissecting Which Loan Participation is Best for your CU
Enterprise Risk Management, Part 1: Introduction to Enterprise Risk Management
Enterprise Risk Management, Part 2: Advanced Enterprise Risk Management Issues
Enterprise Risk Management, Part 3: Enterprise Risk Management from an Information Technology Perspective
Exemplary Community Development: Navigating Uncharted Waters
Fair Credit Reporting Act Compliance
Financial Counseling for Loan Officers
FinCen & BSA Guidance for Serving Marijuana Related Businesses
Five Critical Things Your Member Survey Isn't Telling You
Getting Ready for a Fair Lending Examination
Hash Tags to Security Holds: Using Social Networking to Compromise a Credit Union
Health Savings Accounts — Here to Stay
How & Why to Audit Your CUSO
How to Delegate
How to Safely and Profitably Offer Loans to a Non-Prime Market
Identity Theft Red Flags
In Love with the Voice: Building Your Credit Union Telephone Skills
Internal Fraud & Loan Fraud: Opportunity Makes the Thief
Investigating Internal Fraud for the Beginner
Learnings from Consumers
Lending to Service Members
Loan Officer 101
Loan Participation Due Diligence: Risk, Reward, and Regulations
Malware Mules & Money
Managing Across the Generations
Managing Liquidity, Capital Profiles, & Other Critical Issues
Managing Technology in the Workplace
Managing Your Investment Portfolio Assets
Member Business Lending Compliance
Member Conflict: Opportunity Knocks!
New Financial Accounting Standards Board (FASB) Rules
Optimizing Channels for Superior Member Experience
Plastic Card Fraud
Plastic Card Fraud & EMV
Preparing Your Credit Union's 5300 Call Report
Reading & Understanding Income Tax Returns
Regulation B: Equal Credit Opportunity Act
Regulation C: Home Mortgage Disclosure Act (HMDA) Reporting
Regulation CC: Check Holds
Regulation DD: Truth in Savings Act (TISA)
Regulation E: Electronic Funds Transfers
Regulation of Offsite Employee Activity
Regulation P: Privacy of Consumer Financial Information
Regulation V: Fair Credit Reporting Act
Regulation Z: Truth in Lending Act (TILA) Compliance
Resolving Member Complaints & Transaction Disputes
Skip Tracing
Social Engineering: The Capacity for Catastrophe
Staying Relevant in the Lending Marketplace
Ten Keys to Hiring the Right Candidate the First Time
Ten Secrets to Effective Employee Onboarding
Ten Steps to Relentless Loan Growth
The ABCs of Loan Participation
The Art of Asking Questions: Your Key to Credit Union Sales
The Art of e-Business Etiquette
The New & Improved Member Business Lending Regulation
The Ten Essential Elements for Crafting & Managing an Effective Director Training Program
UDAAP: Do You Know It When You See It?
Understanding the National Credit Union Share Insurance Fund (NCUSIF)
Using Social Media with a Purpose with Strategies that Work
Vendor Due Diligence
When a Borrower Dies - Common Mistakes Made by Credit Unions
When Your Credit Union is Sued
Facing Challenges from the Cyber Domain
Gamification of Credit Unions: Driving Performance with Feedback, Focus, and Fun
How CECL Will Impact Your Credit Union and What You Need to Do Now, Part 2
How to Prepare for a Rising Rate Environment
How to Survive a Mass Shooting in Your Workplace
Implementing Current Expected Credit Losses (CECL) Using an Excel Based Approach
Love, L.E.A.R.N., and Wet Cats: The Power of Unconditional Service
Mortgage Loan Servicing Compliance
Prepare Your Credit Union for Current Expected Credit Loss (CECL), Part 1
Preparing Your Credit Union's ALM Strategies for the Regulators
Reverse Mortgages 101 - The Myths and Facts
Robbery Awareness: Back Office Responsibilities
Robbery Training for Frontline Staff
S.A.F.E. Act & Other Loan Originator Requirements
Show Me the Money -  A Payments Industry Overview
Stress Testing for Effective Risk Management
The Lending Model that Maximizes ROA
Using Technology on a Budget
Weighing Technology ROI for a Profitable Future
When Insiders Go Bad: Cyber Threats Inside Your Credit Union
 
Volunteer
10 Key Concepts Every Credit Union Professional Should Know
11 Ratios Every Credit Union Professional Should Know
Advanced Portfolio Strategies
Bank Secrecy Act (BSA) Compliance for Volunteers
Emerging Markets: The Credit Union Intersection of Potential & Philosophy
Board of Director Duties & Responsibilities
6 Solutions That Drive Positive Organization Change
ALLL for the Non-Accountant
Conducting an Effective CEO Evaluation
Credit Union Differentiation
Opportunities in Credit Union Board Governance
Ordering & Understanding Your Credit Union's Audit Report
The Seven Habits of Highly Effective Supervisory Committees
The Ten Essential Elements for Crafting & Managing an Effective Director Training Program
The Top Ten Questions Board Members Need to Ask NOW!
What Your Board Packet is Really Telling You
From the Battlefield to the Board Room: Secrets to High Performance Leadership
Fulfilling NCUA Financial Literacy Requirements for Directors, Part 1
Fulfilling NCUA Financial Literacy Requirements for Directors, Part 2
Lending 101 for Volunteers
Seven Simple Steps to Becoming a Strategic Board
The Five Most Important Roles of the Credit Union Director
The Supervisory Committee of the 21st Century
 
All Other Webinars