eTrain Anytime Archives

All eTrain webinar times
(unless otherwise noted):

1:00 p.m. – 2:30 p.m. Eastern Time
12:00 p.m. – 1:30 p.m. Central Time
11:00 a.m. – 12:30 p.m. Mountain Time
10:00 a.m. – 11:30 a.m. Pacific Time
9:00 a.m. – 10:30 a.m. Alaska Time
7:00 a.m. – 8:30 a.m. Hawaii Time


(Please click on program title for details and registration link.)
January 24
Mortgage Loan Servicing Compliance
January 25
Conducting a Physical Security Review
January 30
Defy Marketplace Gravity! Succeed No Matter What This Economy Does
January 31
Home Mortgage Disclosure Act (HMDA) Compliance
February 06
Merchant Data Breaches
February 08
Recipe for a Well-Blended Multigenerational Team
February 13
Turning Financial Literacy into Loan Opportunities
February 14
Credit Card Compliance
February 15
How to Give Performance Feedback: Secrets of Highly Effective Criticism & Discipline
February 20
Tomorrow's Leaders Were Hired Yesterday
February 21
The Do's & Don'ts of ACH Dispute Handling
February 22
Making the Most Out of Your First Encounter with a New Member
February 22
Tax Reform and Its Potential Impact on Member Behaviors
February 28
Smart Phone Lending and the Demise of Paper Loans
March 06
Turn Up the Volume on Members' Voices
March 07
Why CUSOs Should Be Part of Your Credit Union's Future
March 08
The Path to Presenter
March 13
Best Practices in Data Privacy & Cybersecurity
March 20
Managing Multiple Priorities: Work Smarter, Not Harder
March 21
Key Elements in an ACH Risk Management Program
March 22
Loan Officer 101
March 27
Responding to Federal Levies
March 28
Responding to Federal Subpoenas
April 04
Finding and Securing the Future: The World in 2030
April 10
Fundamentals of ACH
April 24
Payments Fraud
April 25
Getting a Grip on Change
May 02
Writing Policies & Procedures
May 09
Compliance Management Case Studies
May 15
Cross Selling Your Lending Services
May 16
Say it With Backbone, Not Bite: Assertiveness Skills for Success
May 22
Drama Free Meetings
May 24
Computer Security & Social Engineering for the Non-Techie
May 30
Member Experience - Consumer-Centric Strategic Advantage
May 31
Cross Selling Your Deposit Services
June 06
Generational Money Chatter
June 07
Plan Now for Cyber Attacks
June 13
Effective Vendor Contract Negotiation, Review, & Management
June 20
I'm NOT a Salesman!
June 21
Lead Where You Stand
June 27
Skip Tracing
June 28
Becoming Digital: Building a Mobile-First Credit Union
July 11
Outbound Calling: How to Increase Engagement, Revenue, & Retention
July 12
Introduction to Check Payments
July 17
Open More Doors - Close More Sales
July 25
Compliance for Opening Accounts Online
July 26
"No Panic" Presentation Skills
August 01
Responsibilities of the Beginning Security Officer
August 02
Understanding the National Credit Union Share Insurance Fund (NCUSIF)
August 07
Principles of a Great Loan Interview
August 15
Snipers, Steamrollers, & Chronic Complainers: Dealing with Difficult People
August 21
Bank Secrecy Act (BSA) Compliance for Lenders
August 22
Bank Secrecy Act (BSA) Compliance for Frontline Staff
August 23
Bank Secrecy Act (BSA) Compliance for BSA Officers
August 28
Principles of Evaluating Consumer Risk (Underwriting)
August 29
How to Sell Your Credit Union: Creating Your Elevator Speech
September 06
IT Audit101 - The Basics
September 12
Hiring the Right Fit
September 18
ACH Exceptions, Government Payments, & Deceased Account Holders
September 19
Ten Steps to Attract New Members & Loans
September 26
Effective Inter-Generational Communication with Management or How to Talk to a Boomer
October 03
The 10 Worst Excuses for Not Listening
October 04
Deploying Remote Access Securely
October 11
The Sales Coach
October 18
Emerging Intellectual Property Topics
October 24
Motivation, Incentive & Cooperation
November 20
When Social Media Attacks
December 05
Growth Strategies for Credit Unions
December 11
Best Practices for Serving the Underserved